XpertAcademy Motorbusiness – A look back at 2022
Don’t just repeat things, sometimes you can also outclass them..
2022 saw us building on our past success.
AGFS (Working Group of Motor Experts in Switzerland on behalf of the Swiss Insurance Association)
An AGFS course with an entirely new format has launched. With 10 presenters from different insurers, there are a total of 80 course days for 500 participants at three locations in two languages (German and French).
The main topics of the course are state-of-the-art powertrain systems and digital footprints in vehicles. The course attendees come from various insurance companies and VFFS offices. (The VFFS is the Swiss association of independent motor claims assessors.) In two days, the attendees acquire the essential tools they need to deal with the latest challenges in their day-to-day work.
Breakage or wear & tear?
A one-day course for motor insurance experts addressing breakages from every angle. The course focuses on the requirements for cover or ancillary cover (T&Cs), recognising cause and effect, as well as materials science and the breakage assessments. On two different days, we educate the attendees in Bulle in French and in Dagmersellen in German about the various key issues. Interest is high and the attendees are extremely satisfied with the course. At the end of the day, the attendees assessed different types of fracture pattern damage and developed wording for an assessment report.
A one-day caravan course is offered in Bulle (French) and Egerkingen (German) that focuses on using the caravan tool. This tool provides calculation support for caravans and RVs. This course was aimed at repair shops, rental companies and all other users. The more than 10 participants who attended our last course described it as extremely helpful and user-friendly. The learning objective of the caravan tool application is accomplished, and the day is also enhanced by examples of real-life claims.
Alongside the various adult education courses, XpertAcademy provides the Scrum framework for technical specialists in the motor insurance sphere. We provide guidance, training and support using this framework, which is based on Scrum and its specific roles. We use the Scrum framework for specialist teams to bring together employees and tap their extensive knowledge and potential. We teach agile approaches to work and operate outside of the traditional line organisation. This enables us to make a robust contribution to employees’ continuing education. We generate added value and create a positive learning environment, transfer responsibility and offer opportunities for proactive involvement.
If you are interested in gaining insights into the internal implementation of the Scrum method or in attending one of our courses for the automotive industry, please do not hesitate to contact us or find out about the current courses directly on our website.
We’re looking forward to hearing from you!
Published on 27.02.2023